Privacy Policy

Last updated: 4 September 2026

FOOTBALL TRIBE (“we”, “us”, “our”) operates the website footballtribe.store (the “Website”). This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our Website, create an account, place an order or otherwise interact with us.

We are committed to protecting your privacy and handling your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

FOOTBALL TRIBE

Website: footballtribe.store
Email: admin@footballtribe.store
Address: 121A Gibbet Street, Halifax, HX1 5BP, United Kingdom

For the purposes of applicable data protection law, FOOTBALL TRIBE is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at admin@footballtribe.store.

2. Information We Collect

We may collect and process the following types of personal information.

Information you provide to us

When you create an account, place an order, contact us or otherwise use our Website, we may collect:

  • Your name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Account information
  • Order history
  • Products purchased
  • Information you provide when contacting customer service
  • Any other information you voluntarily provide to us

Information collected automatically

When you browse our Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General Website usage information
  • Cookies and similar technologies

This information may be used to maintain Website security, improve our services and understand how visitors use our Website.

3. How We Use Your Personal Information

We may use your information to:

  • Process and fulfil orders
  • Process payments
  • Arrange delivery of products
  • Send order confirmations and delivery updates
  • Create and manage customer accounts
  • Process returns, refunds and exchanges
  • Respond to customer enquiries
  • Provide customer support
  • Maintain and improve our Website
  • Prevent fraud and protect Website security
  • Maintain business, accounting and transaction records
  • Comply with applicable legal and regulatory obligations
  • Send marketing communications where permitted by law and where you have provided the necessary consent
  • Analyse Website usage and improve the customer experience

4. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following legal bases when processing your personal information:

Contract

We process information that is necessary to enter into or perform a contract with you, such as processing and delivering an order you have placed.

Legal obligation

We may process your information where necessary to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, such as Website security, fraud prevention, customer service and improving our services, provided those interests do not override your rights.

Consent

Where required by law, we will obtain your consent before processing your information for particular purposes, such as certain marketing activities or non-essential cookies.

You may withdraw consent at any time.

5. WooCommerce

Our Website uses WooCommerce to provide e-commerce functionality.

WooCommerce enables us to manage products, customer orders, accounts, payments, shipping and related e-commerce activities.

Information required to process an order may be stored within our Website and associated systems, including your name, contact details, billing and delivery information and order details.

6. Payments and Stripe

We use Stripe to process payments made through our Website.

When you make a payment, relevant payment and transaction information may be provided directly to Stripe for the purpose of securely processing your payment.

We do not generally store your complete payment card details on our own systems.

Stripe may process personal information in accordance with its own privacy policy and applicable data protection requirements.

For more information about how Stripe handles personal information, please refer to Stripe’s privacy documentation.

7. Cookies

Our Website uses cookies and similar technologies.

Cookies are small files placed on your device that help websites operate and remember information about your visit.

We may use cookies for purposes including:

  • Essential Website functionality
  • Shopping cart functionality
  • Customer account functionality
  • Remembering preferences
  • Website security
  • Analytics and Website performance
  • Marketing, where applicable

Some cookies are necessary for the Website to function and cannot be disabled through certain cookie settings.

Where required by law, we will request your consent before using non-essential cookies.

You can also control cookies through your browser settings. Disabling cookies may affect the functionality of parts of our Website.

8. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These third parties may include:

  • WooCommerce and relevant WordPress service providers
  • Stripe and payment service providers
  • Website hosting providers
  • Delivery and courier companies
  • IT and technical service providers
  • Website security and fraud-prevention providers
  • Email and communication service providers
  • Professional advisers, such as accountants and legal advisers
  • Government authorities, regulators or law enforcement where required by law

We only share information where there is an appropriate legal basis and where the information is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties.

9. Delivery and Shipping

To fulfil your order, we may provide your name, delivery address, email address, telephone number and relevant order information to delivery companies or courier services.

This information is provided only to the extent reasonably necessary to deliver your order and provide related delivery services.

10. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection legislation.

This may include using an adequacy decision, appropriate contractual safeguards or another legally recognised transfer mechanism.

11. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

We may retain information for longer where necessary to:

  • Comply with legal, tax or accounting obligations
  • Maintain appropriate business records
  • Resolve disputes
  • Prevent fraud
  • Protect the security of our Website and services
  • Exercise or defend legal claims

When information is no longer required, we will securely delete it or anonymise it where appropriate.

12. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Accidental loss
  • Alteration
  • Destruction
  • Other unlawful or unauthorised processing

However, no online service or electronic storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Depending on your circumstances and applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of certain information to another organisation
  • Withdraw consent where processing is based on consent
  • Object to direct marketing

To exercise any of these rights, contact us at:

admin@footballtribe.store

We may need to verify your identity before processing certain requests.

14. Marketing

If you have opted in to receive marketing communications from FOOTBALL TRIBE, we may contact you about products, offers, promotions, news and other information relating to our business.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

We will respect applicable legal requirements concerning electronic marketing.

15. Children’s Privacy

Our Website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children where doing so would be contrary to applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at admin@footballtribe.store.

16. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reading the privacy policy of any third-party website before providing personal information to it.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology or legal requirements.

Any changes will be published on this page and the “Last updated” date will be amended accordingly.

We recommend checking this page periodically for updates.

18. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have a concern about how we handle your information, please contact us:

FOOTBALL TRIBE
121A Gibbet Street
Halifax
HX1 5BP
United Kingdom

Email: admin@footballtribe.store
Website: footballtribe.store

19. Complaints

If you have concerns about how we use your personal information, please contact us first at admin@footballtribe.store so that we can try to resolve the issue.

You also have the right to make a complaint to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

Further information about making a data protection complaint is available from the ICO.

FOOTBALL TRIBE
121A Gibbet Street, Halifax, HX1 5BP, United Kingdom
admin@footballtribe.store
footballtribe.store

Last updated: 4 September 2026